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Product and Service Enquiries
Hexaple Online Store (HexaStore)
Looking for help to choose the right product to fit your needs? Talk to our sales expert about your concerns.
After-sales service
All products and services provided by Hexaple are provided with a standard 3-year limited warranty. Check with our after-sales policy and product manual inside the product packaging. If you are unsure about your warranty, verify with HexaHelp by providing your product serial code.
Technical Support
HexaHelp
Submit a support ticket to raise any questions or concerns regarding Hexaple products and services.
By-appointment repair
Make an appointment to book a 1-on-1 consultation session. We currently offer both in-person and remote assistance.
Corporate Affairs
Legal
If you want to use our logo or trademarks on your products or advertisements, please contact HexaHelp for further discussion.
Privacy
If you wish to manage your data at Hexaple, such as editing personal information, downloading a copy of your data, and requesting deletion of your HexaID, please visit our Data Privacy Portal (log-in required).
For enquiries related to our privacy policy and principles, or privacy violation, please contact our Privacy Helpline and we will reach out as soon as possible.