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HexaID

One account for everything Hexaple.

  • Uniquely yours

    HexaID is like your passport. It represents your identity, saves your preferences, and most importantly, gives you access to all services provided by Hexaple.

  • Extremely secure

    Ensuring your HexaID private and safe is Hexaple’s #1 agenda. Your HexaID comes with built-in security features that keep others from looking at your password and address.

  • Readily available

    When you are logged in, all your preferences are shared across platforms to make your experience better. Everything works like magic. (with your permission, of course)

Use your HexaID to

Whenever you see one of these forms or pages, you know that HexaID is about to make your life a lot easier and safer.

We care about privacy just like you

HexaID, like any other Hexaple products and services are strictly follow the ‘privacy by-design’ principle. While your HexaID shows your identity, it will never proactively tell anyone about your name, email address, and preferences, unless you give the permission.

  • Built-in security

    Managing your HexaID is easy. With free built-in intuitive tools, your HexaID will be safe from suspicious threats and protect your personal information.

  • Threat check

    HexaID keeps you updated if there is something wrong with your account. Whenever someone suspicious is trying to access your HexaID, we will react promptly and ask for your action.

Frequently Asked Questions

HexaID is the online account you use to access applications and services provided by Hexaple or its verified partners.

Getting a HexaID simplifies your sign-in experience as your information will be shared across platforms and between services once you have given permission to Hexaple.

Logging in with HexaID is currently available in several Hexaple applications, such as DOT OS, HexaHelp, and HexaPay. Hexaple Online Store (or HexaStore) is also HexaID-enabled, meaning that you can shop for Hexaple products using your HexaID securely.

HexaID is free of charge. You do not have to pay to register for an account, or use your account.

Each HexaID-enabled application and service has its own page for you to manage your account. Your personal information, including email address, password and name, is synchronized.

You should only own one HexaID.

You should not share your HexaID with someone else, unless you really know the person and they have your permission to use your HexaID.

HexaID is built with privacy and security and all your information is encrypted and stored on Hexaple servers. You should set strong passwords, use two-factor authentication to even make your HexaID safer.

HexaID is enabled by default on all Hexaple applications and services, and some verified partners can integrate HexaID with their applications.

For Hexaple staff: if logging in with HexaID is not an option for your application, please fill in the request form to enable HexaID single sign-on service.

If you are experiencing difficulties when logging in with your HexaID, or any issues related to your account, contact HexaHelp for assistance.

Yes, HexaID now supports Passkeys, an authentication standard that replaces your account password, meaning that you no longer need to enter a string of password to log in to your HexaID. On HexaID-enabled online services, WebAuthn is the solution that implements Passkeys to ensure more secure, easier and smoother login experience. You can enroll a passkey on supported devices with biometric sensors, such as your iPhone with Face ID technology, Windows laptops with fingerprint sensors by following the prompts. Once set up, you can use the passkey whenever you log in to Hexaple services.

Read more about how to set up Passkeys and how Hexaple implements this passwordless solution across our services.

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